When an Appraisal occurs, who do the driver and insurance agency appoint?

When an appraisal occurs in the context of insurance claims, the driver and the insurance agency appoint an appraiser. An appraiser is a qualified professional who specializes in evaluating the damage to property, in this case, the vehicle involved in an accident. The role of the appraiser is to provide an unbiased assessment of the damage, which is critical for determining the value of the claim and ensuring that compensation is fair and appropriate according to the terms of the insurance policy.

This process typically happens when there is a disagreement between the driver and the insurance company regarding the amount of the damages. By appointing an appraiser, both parties can have confidence that an expert will objectively assess the situation, facilitating a resolution of their claims dispute. This method of resolving differences can often save time and resources compared to legal proceedings.

The other options provided do not fit the specific role required in this context. A mediator facilitates negotiations, a claims adjuster assesses claims but may not perform the detailed evaluation required for appraisal, and an insurance agent primarily sells insurance policies and provides customer service rather than independently assessing damage.